Last updated: May 2026
Chiddicks Homes Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us regarding our property services.
By using this website, you agree to the terms of this Privacy Policy.
1. Who We Are
Chiddicks Homes Ltd
662–664 Southchurch Road
Southend-on-Sea
Essex
SS1 2PS
Company Number: 12217944
Telephone: 01702 690 007
Email: info@chiddickshomes.co.uk
Website: www.chiddickshomes.co.uk
2. What Information We Collect
We may collect and process the following information:
Information you provide directly
- Your name
- Email address
- Telephone number
- Property address
- Information submitted through enquiry forms
- Messages and correspondence
- Property requirements and preferences
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on pages
- Referring website information
- Cookie and analytics data
3. How We Use Your Information
We use your information to:
- Respond to property enquiries
- Arrange valuations, viewings, and appointments
- Provide estate agency and lettings services
- Communicate with buyers, sellers, landlords, and tenants
- Improve our website and services
- Monitor website performance and analytics
- Comply with legal and regulatory obligations
- Prevent fraud and misuse of our services
We will only process your personal information where we have a lawful basis to do so under UK GDPR.
4. Marketing Communications
We may contact you regarding relevant property services, updates, or market information where:
- you have requested information from us;
- you have enquired about our services; or
- you have consented to receive marketing communications.
You may unsubscribe or opt out of marketing communications at any time by contacting us or using the unsubscribe link in emails.
5. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
Cookies may include:
- Essential website functionality cookies
- Analytics cookies
- Performance and usability cookies
- Marketing or advertising cookies
You can manage or disable cookies through your browser settings.
For more information, please refer to our Cookie Policy if applicable.
6. Third-Party Services
We may use trusted third-party providers to operate our website and services, including:
- Website hosting providers
- Analytics services (such as Google Analytics)
- CRM and email systems
- Property portals and marketing platforms
- Mortgage and financial service partners
These providers may process data on our behalf in accordance with applicable data protection laws.
7. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data against:
- unauthorised access;
- accidental loss;
- misuse;
- disclosure; or
- destruction.
However, no online transmission or storage system can be guaranteed completely secure.
8. How Long We Keep Your Data
We retain personal information only for as long as reasonably necessary:
- to fulfil the purposes we collected it for;
- to comply with legal, tax, and regulatory requirements; or
- to resolve disputes and enforce agreements.
9. Your Rights
Under UK data protection law, you may have the right to:
- access your personal data;
- request correction of inaccurate information;
- request deletion of your data;
- object to certain processing;
- restrict processing;
- withdraw consent;
- request data portability.
To exercise any of these rights, please contact us using the details above.
10. Links to Other Websites
Our website may contain links to third-party websites, including property portals and external services. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact:
Chiddicks Homes Ltd
662–664 Southchurch Road
Southend-on-Sea
Essex
SS1 2PS
Email: info@chiddickshomes.co.uk
Telephone: 01702 690 007
13. Complaints
If you are unhappy with how your data has been handled, you may contact the UK Information Commissioner’s Office (ICO):
